With the help of a streaming device, you can easily watch a host of content from various streaming channels such as Netflix, Hulu, Amazon Prime Video and many more. There are many streaming devices available on the market, out of which, Google Chromecast is the most popular one. You can play contents from any network through Google Chromecast onto your TV set, but many people have complained about how they were not able to access Netflix on Chromecast. We are going to address this issue today, so read the below-mentioned blog carefully.
Today, in this blog post we are going to discuss the similar problem reported by some Chromecast users on their device when they have tried to watch the contents of the Netflix app. Although Google Chromecast setup was installed properly they have still faced the problem.
If you are also the target user, then we are going to present some steps in front of you which will help you in fixing the problem. Read all the contents cautiously. If you find problem thereafter, then you can take Chromecast help from the support page.
- Guarantee that you have latest OS firmware on your smartphone: In order to play the Netflix videos seamlessly, the latest firmware OS is must on your phone. If you have not updated your phone OS from the last few months, then do check for updates from the ‘About’ menu in your phone ‘settings’ option. The latest OS running on all the Android-based phones is 4.2 and vice versa for iOS users.
- Your smartphone and Chromecast must be connected to same Wi-Fi network: When you play contents via your phone over the Chromecast device, then you home Wi-Fi network acts as an interface between these two. If your phone and Chromecast is connected to the different network, then the pairing of both the devices is not possible. So, you must keep this thing in mind that always connect both the devices to the same network.
- Google cast extension must be installed: If you want to cast the contents from your PC browser, then this can be made possible with Chromecast extension installed in your chrome browser. You can download chromecast extension from the google chrome help page or you can visit Chromecast setup page from the browser.
- There should be no special character in the Chromecast name: Any special character like a comma, hyphen, apostrophe or hashtag in the name of Chromecast device may create problem while recognizing the device. Change the name of your Chromecast immediately if you have inserted any special character earlier in its name and try to connect to the network again. You can take Chromecast support if you come across any issue.
- Netflix app must be up to date: Netflix app is used to cast the contents available on it. If you are using an obsolete version of this app, then some of the features may not work properly. Quickly update your app by tapping on ‘Netflix’ from the list of the app installed on your smartphone. The same update is also downloadable from the mobile app store as well. The latest version available in the market is 2.4.
- Do you see any cast icon on the screen or whether other apps are working perfectly or not? Open another app on your mobile and start casting the contents through it. If you observe the same problem with the other apps as well, then simply switch off your Chromecast device and turn it on after 15 seconds.
- Notice if any error message related to Netflix update error is displayed on the screen: Downloading an update from third party sources may create this error, so always try to update the Netflix app from the official app link.